Responsible Betting

Responsible Gaming at Novbet — keep the fun, lose the harm

Betting should be a form of entertainment, not a way to escape life's problems. At Novbet, creating a responsible gaming environment isn't just our duty — it's our commitment.

18+
Adults Only
24/7
Support Services
5+
Protection tools
100%
Free support

Important: If you feel that betting is having a negative impact on your life, take action now — Contact Our Support Reach out. Asking for help is a sign of strength, not weakness.

What is responsible gaming and why does it matter?

Responsible Gaming It means enjoying betting within your means, on a defined budget, and with a healthy mindset. Novbet wants every player to see betting as entertainment — not as a primary way to make money.

Many people in Bangladesh start betting for fun. But uncontrolled betting can sometimes lead to financial trouble, family conflict, and stress. That's precisely why Novbet Has built a robust responsible gaming framework.

On our platform, you can set your own betting limits, take a break whenever you need one, and access free support if things get difficult. Because we believe a happy, healthy player is our best long-term partner.

Betting should be an enjoyable experience, not a solution to problems — that's the core of Novbet's responsible gaming philosophy.

Healthy betting habits checklist

  • Never bet beyond your monthly budget
  • I don't chase losses with more betting
  • I don't treat betting as a source of income
  • Avoid betting when drinking or under emotional stress
  • I prioritize spending time with family and friends
  • Set personal limits that work for you
  • I can enjoy myself without betting

Check yourself

Ask yourself these questions honestly. If more than one answer is "Yes", consider reaching out for help.

1

Do you get restless or angry when you lose a bet?

2

Do you bet more to try to recover money you've lost?

3

Have you ever lied to family or friends about your betting?

4

Have you repeatedly bet beyond the limits you set for yourself?

5

Have you tried to stop betting but couldn't?

6

Is betting causing financial, family, or work-related problems?

7

Do you feel uneasy or low when you're not betting?

8

Are you prioritising betting over your everyday responsibilities?

If you answered "Yes" to two or more of these questions, don't wait — support@novbet.ws. We're here to help, no questions asked.

Novbet Safety Tools

Novbet offers a range of practical tools to help you stay in control of your betting — completely free of charge.

Deposit limit

Set your own daily, weekly, or monthly deposit cap. Increasing the limit requires a 72-hour waiting period — but reductions take effect immediately.

Session Time Limit

Decide in advance how long you'll spend on the platform each day. You'll be logged out automatically once that time is up.

Cooling-Off Period

Need a short break? Temporarily close your account for anywhere between 24 hours and 6 weeks.

Self-exclusion

If you need an extended break, opt for a full self-exclusion lasting anywhere from 6 months to 5 years. Your account cannot be reactivated during this period.

Reality Check

You'll receive automatic notifications at regular intervals showing how long you've been playing and how much you've spent.

Loss Limit

Decide the maximum amount you're willing to lose within a set period. Once you hit that limit, betting stops automatically.

How to set limits

1
Log in to your account

Log in to your Novbet account and click on the profile icon.

2
Go to the Responsible Gaming menu

Go to Settings or the Account menu and select the "Responsible Gaming" option.

3
Set your preferred limits

Set limits on deposits, session time, or losses — whatever you need.

4
Confirm

Reductions take effect immediately. Increases are subject to a 72-hour cooldown.

Recognise the warning signs

  • Chasing losses by betting more and more to win back what you've lost
  • Feeling restless or empty when you're not betting
  • Spending more time on betting than with family or at work
  • Taking loans or dipping into savings to fund your betting
  • Lying to loved ones about your betting
  • Turning to betting to escape stress or anxiety
  • Wanting to stop betting but being unable to

If you recognize any of these signs in yourself, act quickly — support@novbet.wsto get in touch.

FAQ

Answers to the most frequently asked questions about responsible gaming

Yes, your account balance remains safe even if you self-exclude. Funds can be withdrawn once the self-exclusion period ends or by contacting support. Please note that bonuses will not apply during the self-exclusion period.

Yes, lowering your deposit limit or any protective limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooldown period — this is in place for your own protection.

A cooling-off period is a short-term break — ranging from 24 hours to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months up to 5 years — during which your account cannot be accessed under any circumstances.

Listen without judgment first. Let them know that seeking help is completely normal. Contact Novbet support — we guide family members too. Remember, problem gambling is a behavioural issue, not a character flaw.

Yes, Novbet strictly prohibits access for anyone under 18. Age is verified at registration, and ID may be requested if there is any doubt. If underage access is detected, the account is closed immediately.

Why Novbet believes in responsible gaming

Player wellbeing matters more to us than profit

A player-first approach

Novbet believes a happy player is our best investment. That's why we put every player's long-term wellbeing first.

Robust protection tools

Deposit limits, session timers, self-exclusion — these tools are completely free and available to use at any time.

Judgment-Free Support

If you ever need help, our support team is available 24/7 in Bangla — no judgement, just solutions.

Raising awareness

Novbet regularly shares responsible gaming information so all players can make informed decisions.

Strict age verification

Age verification is carried out at registration and before payment. No one under 18 is granted access under any circumstances.

Full Transparency

Your full betting history, wins, losses, and spending details are always available in your account.

10 Golden Rules of Responsible Betting

Follow these rules and betting will always stay fun

1
Set your budget in advance

Decide how much you're willing to spend on betting each month — and stick to it.

2
A loss means the session is over

Never chase losses with more bets — that's the single biggest mistake you can make.

3
Betting is not a source of income

Betting is entertainment, not a business. Never use money set aside for household expenses.

4
Take a break

Avoid long, uninterrupted betting sessions. Take at least a 15-minute break every hour.

5
Don't Bet Under Stress

Avoid betting when you're angry, sad, or stressed — your judgement isn't at its best in those moments.

6
Know when to stop after a win

Resist the urge to chase a big win even further. Keep your winnings safe.

7
Let Your Family Know

Let someone you trust know about your betting habits — it keeps you accountable.

8
Never bet with borrowed money

Never bet with borrowed money — it's a direct path to financial hardship.

9
Keep other hobbies

Make room for other joys in life outside of betting — sports, books, family.

10
Don't hesitate to ask for help

If you're struggling, seek help straight away. It takes courage, not shame.

Play responsibly, enjoy safely

Join Novbet and enjoy a safer betting experience with our powerful suite of responsible gaming tools.

বাংলা