Data Protection

Novbet Privacy Policy — Your Data Is Safe With Us

We understand how sensitive your personal information is. Here you'll find a clear breakdown of what data we collect at Novbet, why we collect it, and how we keep it safe.

Last updated: January 1, 2026

What you need to know at a glance

SubjectQuick Overview
Data ControllerNovbet (novbet.ws)
Data SalesWe never sell your data
Third-Party SharingOnly when legally required
Retention PeriodUp to 5 years after account closure
EncryptionSSL/TLS 256-bit
ContactSupport@novbet.ws
1

Introduction

Novbet When you use our platform, you share certain personal information with us. We consider it our responsibility to be transparent about what we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to the novbet.ws website and all its services. By creating an account or using the site, you agree to this policy.

We believe privacy is a fundamental right. That's why we only collect what's necessary and keep it protected with the highest level of security. NovbetYour data at novbet is your trust — and we never take that lightly.

This policy has been written to help you understand it clearly. If you have any questions, please reach out to our support team.

2

What Data We Collect

Novbet Only the data genuinely needed to provide our services is collected. This is explained below in three categories:

A) What you provide directly

  • Full Name (as per National ID)
  • Mobile Number
  • Email Address
  • Date of Birth
  • Address (if required for verification)
  • Copy of national ID or passport (for identity verification)

B) What Is Collected Automatically

  • IP Address
  • Device Type & Operating System
  • Browser information
  • Platform Activity Logs (login times, betting history)
  • Cookies & Session Data

C) Transaction information

  • Deposit & Withdrawal History
  • Partial payment method details (last four digits of mobile number)
  • Bonus Usage Records

Novbet Your full payment PIN, password, or OTP is never stored — and we will never ask for this information.

3

How We Collect Your Data

Novbet Data is collected through the following methods:

  • Registration form: Information You Provide When Opening an Account
  • Verification process: Documents Submitted During Identity Verification
  • Transaction records: Every deposit and withdrawal is logged automatically
  • Browsing Activity: Through Cookies & Tracking Technologies
  • Support contact: Live chat or email conversations

We never collect more information than necessary without your consent. Every piece of data we collect has a clear purpose.

4

How Your Data Is Used

Information Collected Directly From You Novbet used for the following purposes:

Service Delivery

  • Account Creation & Management
  • Payment Processing & Confirmation
  • Sending Bonuses & Promotions
  • Customer Support

Security & Prevention

  • Fraud & Money Laundering Prevention
  • Detecting multiple accounts
  • Suspicious Activity Detection
  • Blocking minors from access

Legal Compliance

  • Complying with Licensing Authority Requirements
  • Compliance with International Financial Regulations
  • Assisting Law Enforcement When Required

Service Improvement

  • Improving website experience
  • Showing Content Based on Your Preferences
  • Resolving Technical Issues on the Platform

You can opt out of promotional messages from Novbet at any time. Contact support or update your preferences in account settings.

5

Data Sharing & Disclosure

Novbet Your personal data is never sold. Information is only shared with third parties in the following circumstances:

Service Provider Partners

Payment processors (e.g., Mobile Pay, Nagad gateways), identity verification services, and technology providers may receive limited data. All of them are contractually bound to uphold our privacy standards.

Legal Obligations

Information may be disclosed to relevant authorities when required by court order, licensing authority demand, or criminal investigation.

Business changes

If Novbet is ever acquired or merged, your data may be transferred to the new entity. You will be notified in advance if this occurs.

Novbet Never sells or rents your data to advertising companies or data brokers.

6

Cookies Policy

Novbet.ws uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Cookies We Use

  • Necessary cookies: To maintain login sessions and verify security — the site cannot function without these
  • Functional cookies: To remember your preferences (e.g. language settings)
  • Analytics Cookies: To understand site usage — these collect data anonymously

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

7

Data Retention Period

Novbet Your data is never retained longer than necessary.

  • While your account is active: All data remains active
  • After Account Closure: Retained for up to 5 years due to legal obligations
  • Transaction records: Up to 7 years as required by financial regulators
  • Support Conversations: Up to 2 years

After the retention period, your data is securely deleted or anonymized so that you can no longer be identified.

8

Your Rights

NovbetAs a member, you have several important rights regarding your personal data:

Right to Access

You can find out what data we hold about you

Right to Rectification

You may request corrections to any inaccurate information

Right to Erasure

Request deletion of your data under certain circumstances

Right to access your data

Request a copy of the data we hold about you

Right to Object

Object to certain uses of your data

Right to Restriction

Request a restriction on the processing of your data

To exercise these rights support@novbet.wsEmail us and we'll do our best to respond within 30 days.

Due to legal obligations, certain data may not be deletable before its designated retention period has elapsed.

9

Security Measures

Novbet Industry-leading technology is used to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit encryption
  • Data Encryption: Stored sensitive data is kept in encrypted form
  • Access Control: Only authorized personnel can access specific data
  • Regular Security Audits: Third-party experts regularly audit our systems
  • Firewall & DDoS Protection: Advanced protection at the server level
  • Two-factor verification: An Extra Layer of Security for Your Account

That said, no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

10

Children's Privacy

Novbet Strictly not for anyone under 18. We do not knowingly collect data from minors.

Should we ever receive data belonging to anyone under 18, it will be deleted immediately upon detection and the associated account will be closed.

If you believe a minor is using Novbet, please notify us immediately at support@novbet.ws.

11

Policy Changes

Novbet This Privacy Policy may be updated as needed. For any significant changes, registered members will be notified by email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Always check the "Last Updated" date at the top of the page.

12

Get in Touch

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with us:

  • Email: support@novbet.ws
  • Live Chat: Log in to the site and click the support icon
  • Time: 24/7 support — available in Bengali

We aim to respond within 24 to 48 hours.

How we keep your data secure

Novbet's multi-layered security framework keeps your data safe at all times

End-to-End Encryption

Every piece of data transmitted between your browser and our servers is secured with 256-bit SSL encryption.

Access Control

Only authorized personnel can access specific data, and every access is logged.

We Never Sell Your Data

Novbet never sells your data to third parties. That is our core commitment.

Regular Security Audits

Third-party experts regularly audit our systems for security.

Timely Data Deletion

Once the required period has passed, your data is securely and permanently deleted.

In your control

You always have the right to request access to, correction of, or deletion of your data.

Your data is safe — play with peace of mind

You've learned about Novbet 's strict privacy policy and security measures. Register now and enjoy betting in a safe environment.

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